What does ‘G’ stand for?
W. Edwards Deming said, "If you can't describe what you're doing as a process, you don't know what you're doing!" Many people don't naturally think of work as a process, but thinking of it that way can help you uncover what might be an earlier cause of something going wrong. Maybe your normal process for grocery shopping is to write a shopping list and take it with you to the grocery store to make sure you get all the items. But today, you get home and realize you are missing several items you needed. As you think through the process steps, you realize you had written on the other side of the list and had forgotten to take a look at the store.
Going step-by-step through the process led you to a possible cause that you could investigate further. This is why ‘Go step-by-step’ is part of the DIGR-ACT® solution - the 3rd step. After defining the issue and determining what is and is not, the next essential component is thinking through the process steps. Rather than simply addressing the result, spending time to dig to think through the process steps can stop the cycle.
Are you finding yourself on the wrong road, reacting to problems by continually retraining, but noticing the problems still occur? Find out how to dig into going step-by-step and effectively thinking through the process steps to follow the right road with the DIGR-ACT® solution!
Key benefits of DIGR-ACT® include:
State-of-the-art eLearning using clinical trial case scenarios
DIGR-ACT® Workbook Tool Principles of Practice & Glossary of Terms Documents
Knowledge Checks and Post Assessment Practice using the DIGR-ACT® Workbook with other clinical trial case scenarios
Certificate of Completion
DIGR-ACT® can be purchased as a single license for limited individual use, as a SCORM package for use in your LMS, or can be fully customized to your organization's requirements. After completion of DIGR-ACT®, customizable and scalable in-person training is available to practice and enforce learning objectives based upon your organizations’ training needs.
- The Clinical Pathways Team
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